About RawPax

In a world driven by constant connectivity, RawPax was established to provide a necessary pause. Our name reflects our dual philosophy: "Raw" for the authentic beauty of the natural world, and "Pax"—the Latin word for peace.

We are more than just a retailer; we are curators of atmosphere. From cosmic projectors that ignite curiosity to ambient lighting designed for deep relaxation, we select products that transform ordinary rooms into personal sanctuaries.

Strategic Sourcing & Quality Assurance

At RawPax, we believe that quality is the result of a diverse and resilient supply chain. Rather than relying on a single source, we partner with multiple world-class manufacturers and specialized suppliers across the globe.

This collaborative approach ensures that we remain at the forefront of innovation while maintaining a steady flow of high-quality goods to our customers. Our sourcing strategy is built on three pillars:

• Multi-Source Resilience: By working with diverse suppliers, we mitigate risks of disruption and ensure a consistent supply of your favorite products.
• Stringent Quality Standards: Every product we select undergoes rigorous evaluation to meet our standards for durability, safety, and performance before it enters our collection.
• Direct Efficiency: By optimizing our supply chain and eliminating unnecessary middlemen, we deliver premium technology at fair, transparent prices.

Our Commitment to Transparency

RawPax is operated with full transparency. We understand that trust is earned through every interaction, which is why our customer support team works in close coordination with our logistics partners to provide accurate, real-time updates on your orders.

We are real people dedicated to enhancing your home experience. When you reach out to us, you are communicating with a team that values your satisfaction and respects your peace of mind.

Contact Information

• Legal Entity: Tianjin Jiayu Culture Co., Ltd.
• Registered Address: Room 1709, Dingtai Mansion, Hedong District, Tianjin, 300171, China
• Official Email: service@RawPax.com
• Phone / WhatsApp: +86 132 6196 8166
• Service Hours: Mon - Sun, 9:00 AM - 6:00 PM (UTC+8)