Contact Us

We're here to help. Reach out to us anytime.

At RawPax, we believe in building relationships, not just transactions. Whether you have a question about shipping, need advice on a product, or simply want to share your feedback, our dedicated support team is ready to assist you.

Get in Touch

Email Support:
service@RawPax.com
(Response time: Within 24 hours)
Phone / WhatsApp:
+86 132 6196 8166
Service Hours:
Mon – Sun, 9:00 AM – 6:00 PM (UTC+8)

Business Information

Legal Entity: Tianjin Jiayu Culture Co., Ltd.
Registered Address: Room 1709, Dingtai Mansion, Hedong District, Tianjin, 300171, China

Before You Ask...

You might find your answer instantly in our Help Center. We have compiled detailed answers to common questions regarding shipping, returns, and payments.

View Frequently Asked Questions →